Salter-brecknell ESA Series User Manual download pdf (Page 12)

Table 2: Error Codes and Troubleshooting

Problem Cause(s) Solution(s)

Err 0 This typically indicates that the

platform is too light.

Ensure that the stainless steel cover is properly in

place. Turn the scale off and remove the platform.

Replace the platform and reapply power. If error

persists, the weight sensor or circuit board may be

faulty and you should contact your distributor.

Err 1 Overweight error. The sample

is too heavy for the balance.

Remove some of the sample. If sample is within the

balance capacity, balance may need to be calibrated.

Err 2 Underweight error. This error

is similar to Err 0 as it

indicates that the platform is

not properly installed.

Power off the balance and re-seat the platform before

reapplying power to the balance. The balance may

need to be calibrated.

Err 3 Non-zero error. This indicates

that there was weight on the

balance during power up.

Remove any weight(s) from the platform, turn the

balance off and back on.

F1 AZT A key was pressed during

power up.

Turn the balance off and back on again.

F2 Cnt A key was pressed during

power up.

Turn the balance off and back on again.

Incorrect Weight

Reading

Balance was not set to zero or

was not calibrated.

Press Tare to zero the balance. Calibrate the balance

as necessary.

No Display Power adapter not properly

connected or batteries are

dead.

Reconnect power adapter or replace batteries.

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Salter-brecknell ESA Series User Manual Page 12